Accounting & Invoicing

The Accounting & Invoicing module removes the spreadsheet layer that most hoteliers still keep between the PMS and the real accounting software. Every reservation carries its own folio; every folio settles in one or many charges; every charge posts an accounting entry that will still be there ten years later when the tax office asks.

In Portugal specifically, factura numbering is enforced strictly through certified sequences, matching Autoridade Tributária requirements. Reverse-charge handling is available for B2B stays across EU borders; credit notes reference the original factura; the SAF-T (PT) export runs monthly with one click and can be scheduled to email straight to the property's accountant on the first of each month.

Split folios let reception divide a single reservation between multiple guests, or between a company and a personal card, without duplicating the booking. Partial payments, prepayments, deposits and refunds all flow through the same audit-trailed engine, so at any moment a manager can see who paid what, when, and against which line item.

Automatic OTA payout matching is the module's centrepiece. Each week Booking, Expedia and Airbnb pay a lump sum. Talk with Guest pulls the statement, matches every reservation on it against the on-books reservations, flags the exceptions — adjustments, disputes, currency deltas — and produces a clean reconciliation an accountant can approve in a few minutes rather than half a day.

SEPA direct debit is native. Group finance teams can pay the monthly Talkguest subscription for every property in the portfolio with one mandate, and can accept SEPA payments from B2B guests through the same rails on their own invoices.

Native export runs to Primavera, Sage, Xero and QuickBooks; larger operations connect to SAP through a certified partner. Journal entries can be posted daily or aggregated per property, per revenue category and per VAT rate.