Everything a hotel needs, quietly connected.
Talk with Guest is one platform assembled from eight modules that share a single reservation record, a single guest profile, a single audit trail and a single invoice. Every module works standalone, but the value compounds as you turn on the next one.
Pick where to start. Turn on the rest whenever.
Every module is included in Business and Enterprise plans. Growth includes six of eight. Solo is the platform baseline — PMS Core, Direct Booking Engine, Guest Messaging on email and SMS.
Guest Messaging
Talk with Guest turns every reservation into a live conversation on the channel guests actually use — WhatsApp Business, email, SMS — with pre-arrival flows, upsell campaigns and inbox routing to reception.
Deep dive 02PMS Core
The reception workflow rebuilt around a live tape chart — reservations, room assignment, split stays, group blocks, walk-ins, deposits and no-show handling in one screen.
Deep dive 03Channel Manager
Push rates and inventory to Booking, Expedia, Airbnb, HostelWorld, HRS and 55+ regional channels — pull reservations back in real time with automatic overbooking protection.
Deep dive 04Direct Booking Engine
A conversion-optimised booking widget for your website — mobile-first, multi-language, deep-linkable, with dynamic pricing, promo codes and abandoned-cart recovery emails.
Deep dive 05Revenue Analytics
Track every KPI a revenue manager cares about — pickup, pace, lead-time distribution, source mix and a twelve-month forward forecast. Export any chart to PDF or CSV.
Deep dive 06Accounting & Invoicing
Issue tax-compliant facturas, split folios between guests, track deposits and refunds, reconcile every OTA payout automatically, and post journal entries to Primavera, Sage, Xero and QuickBooks.
Deep dive 07Housekeeping Ops
Automatic cleaning schedules based on check-outs and stayovers, mobile task cards for housekeepers, maintenance tickets and lost-and-found log — all inside the same platform.
Deep dive 08Reputation Manager
Aggregate reviews from Google, Booking, TripAdvisor, HostelWorld and Airbnb into a single inbox, respond with tone-matched templates, and track sentiment trends over time.
Deep diveOne reservation. One guest profile. One audit line.
The reason Guest Talk feels lighter than a stack of three vendors is boring: every module reads and writes the same objects. A message that lands in the WhatsApp inbox is stamped against the reservation and the guest profile. A cleaning task completed by housekeeping updates the reservation status. An invoice raised by accounting references the exact same folio.
No integration hops, no reconciliation batches, no fields that go stale because one vendor did not push the update. The audit trail sees every change across every module in one linear stream — which the tax office and your revenue manager both find refreshing.
Security & data model