TG Guest Talk
Hospitality SaaS — built in Lisbon

Talk with your guest, run your hotel.

Talk with Guest is the operations hub for independent hotels, hostels and aparthotels — WhatsApp messaging, PMS, channel manager, direct booking engine, revenue analytics, accounting and housekeeping in one dashboard.

+42%
direct bookings uplift
18h
manual work saved / week
3 min
median guest response time
Boutique hotel lobby in Lisbon at sunset
Booking.comExpediaAirbnbHostelWorldHRSAgodaTripAdvisorGoogle HotelsWhatsApp BusinessStripeSumUpMollieAdyenXeroQuickBooksSagePrimaveraMailchimpHubSpotSalto KSAssa AbloyNukiZapierSlackBooking.comExpediaAirbnbHostelWorldHRSAgodaTripAdvisorGoogle HotelsWhatsApp BusinessStripeSumUpMollieAdyenXeroQuickBooksSagePrimaveraMailchimpHubSpotSalto KSAssa AbloyNukiZapierSlack
How it works

How Talk with Guest works

Four steps from empty tenant to live property. Nothing that requires an implementation partner, nothing that needs a spreadsheet in the middle.

01

Connect your PMS

Import rooms, rates and reservations in a single afternoon — or start from a blank Talk with Guest tenant.

02

Sync every channel

Two-way with Booking, Expedia, Airbnb, HostelWorld, HRS and 55 more OTAs. No nightly reconciliation.

03

Automate messaging

Guest Talk sends pre-arrival, mid-stay and post-stay flows on WhatsApp, email and SMS the moment the reservation lands.

04

Grow direct bookings

Turn on the commission-free widget, connect Google Hotels and watch OTA share drop by 12 to 20 percent in a quarter.

The numbers

Numbers our customers see

Aggregated across 214 European properties on Talkguest for at least 90 days as of November 2026.

+42%
Direct bookings

Median lift after 90 days on the Talkguest engine, measured across 214 European properties.

−18h
Manual work per week

Time returned to reception once the messaging, PMS and channel sync are unified in a single dashboard.

99.98%
Platform uptime

12-month rolling average through November 2026, verified by an independent monitoring vendor.

<3min
Guest response time

Median first response on WhatsApp across the Talkguest inbox, including auto-reply confirmations.

Built for

Made for the property you actually run

Talk with Guest is one product, not three, but the reception flow adapts to the shape of your inventory.

Boutique hotels

Boutique hotels

The reception workflow independent hoteliers actually keep — tape chart, direct bookings, guest messaging and factura in one screen.

Read the fit
Hostel networks

Hostel networks

Bed-level inventory, per-bed pricing, group check-ins from HostelWorld and a mobile task board for the housekeeping team.

Read the fit
Aparthotels & serviced apartments

Aparthotels & serviced apartments

Long-stay handling, deposit ladders, self check-in with WhatsApp door codes and utility passthrough on the folio.

Read the fit
Pricing

Simple pricing that scales with the property

Four plans, one product. First month included with onboarding — you pay from the start of month two.

Solo€29 / month Growth€69 / month Business€149 / month EnterpriseTalk to us
Rooms / bedsup to 12up to 40up to 120unlimited
Users2515unlimited
Channels310all 55all 55 + custom
Guest MessagingEmail + SMS+ WhatsApp+ team inbox, SLAs+ multi-property inbox
Revenue AnalyticsCore dashboard+ pace vs STLY+ forward forecast+ competitor benchmarks
SupportEmailEmail + chatPriority + phoneNamed CSM
Get access — first month included

Prices in EUR, exclusive of VAT. See the full plan matrix on the pricing page.

Common questions

Straight answers

How long does onboarding take?

Most properties are fully live on Talk with Guest inside two weeks. That includes PMS import, channel connection, messaging templates in your primary language, and staff training. The first month is included with onboarding — no charge for those weeks.

Do you replace my PMS?

Yes. Guest Talk includes a full PMS Core module — tape chart, reservations, deposits, no-shows, group blocks. If you already run a PMS, migration from Cloudbeds, Mews or a legacy on-prem system is one of our most common workflows.

Is Talkguest compliant with Portuguese factura rules?

Yes. Certified factura sequences, SAF-T (PT) monthly export, VAT handling for domestic and B2B EU stays. Everything the Autoridade Tributária expects, exported straight to your accountant.

All frequently asked questions

Ready to talk with your guests?

First month included with onboarding. No credit card. Migration from your existing PMS is our default onboarding path.