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Changelog

What we shipped, and when.

A public log of everything that reaches Guest Talk customers. Updated within one business day of each release. Postmortems for major incidents are appended alongside the release they relate to.

2026-11-14

new Guest Messaging: WhatsApp templates in Basque and Galician

  • Two new template languages ship — Euskera and Galego — bringing supported languages to fourteen.
  • Locale detection uses the guest booking channel country first, then the browser language of the direct booking session.
  • Existing templates auto-suggest translations you can review in ten minutes per language.
2026-11-04

new Revenue Analytics: source mix by lead time

  • New chart under Analytics → Pickup: source mix by lead-time bucket.
  • Answers 'which channel is bringing me the 14-day lead time bookings this quarter'.
  • Exports to CSV; the mixed-model API endpoint /reports/pickup-by-source ships in the next docs update.
2026-10-22

new Channel Manager: Hotels.com and Trip.com two-way

  • Hotels.com and Trip.com are now first-class two-way channels — no read-only fallback.
  • Existing customers on the beta connector are migrated automatically; no reconfiguration needed.
2026-10-08

new Accounting: Multibanco reference payments (Portugal)

  • Customers can pay Talkguest invoices by Multibanco reference through the Ifthenpay partnership.
  • New payment method also available for guests on the direct booking engine.
2026-09-26

improve Reception app: keyboard-only tape chart

  • The tape chart is now fully keyboard-navigable — no mouse needed for the common reception flows.
  • Shortcuts documented under Help → Keyboard shortcuts. Accessibility audit passed WCAG 2.1 AA.
2026-09-12

fix PMS Core: split-folio audit trail

  • Every split-folio operation now writes a linked audit line to the original folio.
  • Fixes a case where a split-folio adjustment could not be traced to the initiating user in reports.
2026-08-30

new Multi-property: consolidated invoice email routing

  • Group finance teams can now route consolidated invoices to a specific email per legal entity, not per property.
  • Available on Business and Enterprise plans.
2026-08-14

improve Direct Booking Engine: Google Hotels campaign attribution

  • Google Hotels campaigns are now attributed at the reservation level, visible in Analytics → Attribution.
  • Direct bookings from a Google Hotels click carry a persistent utm marker through the guest CRM.
2026-07-24

improve Guest Messaging: reception SLA per template category

  • SLA timers on the shared inbox can now be set per template category, not per property-wide default.
  • Reception can push a specific category to a higher-priority queue for peak periods.
2026-07-08

new Housekeeping: deep-clean rotation rules v2

  • New rotation engine handles overlapping schedules — a carpet clean and a mattress rotation on the same night no longer collide.
  • Historic rotation counters are preserved; nothing needs to be reset.
2026-06-26

new Reputation Manager: sentiment trend chart

  • Rolling 90-day sentiment chart per platform and per theme is live.
  • Custom themes can be defined per property — 'noise complaints during festival week', 'breakfast quality after chef change'.
2026-06-10

improve Channel Manager: length-of-stay minimum per rate plan

  • Length-of-stay minimum can now be set per rate plan per channel, not only globally.
  • Useful for setting a two-night minimum on Airbnb weekends while keeping Booking flexible.

Older releases are available on request — email support@talk.mindbery.org for the full changelog since first release.