Pricing that scales with the property.
Four plans across the full Guest Talk platform. Prices are in EUR, exclusive of VAT (23% in mainland Portugal), billed monthly on the first business day. Your first month of subscription is included with onboarding — you pay from the start of month two.
| Feature | Solo€29 / month | Growth€69 / month | Business€149 / month | EnterpriseContact sales |
|---|---|---|---|---|
| Rooms or beds under management | up to 12 | up to 40 | up to 120 | unlimited |
| Users included | 2 | 5 | 15 | unlimited |
| Additional user | €4 / mo | €3 / mo | €2 / mo | custom |
| Properties (multi-property) | 1 | 1 | 5 | unlimited |
| Channels connected | 3 | 10 | all 55 | all 55 + custom |
| Direct Booking Engine | included, 0% commission | included | included | included |
| Guest Messaging channels | Email, SMS | Email, SMS, WhatsApp | + team inbox, SLAs | + multi-property routing |
| Monthly WhatsApp sessions | up to 400 | up to 2,000 | up to 8,000 | custom |
| Revenue Analytics | Core dashboard | + pace vs same-time-last-year | + 12-month forecast | + competitor benchmarks |
| Accounting & Invoicing | Factura + VAT | + SEPA + reconciliation | + multi-property consolidation | custom |
| Housekeeping mobile app | unlimited housekeepers | unlimited | unlimited | unlimited |
| Reputation Manager | — | 1 platform (Google) | 5 platforms | unlimited |
| Integrations | starter (5) | extended (25) | all (60+) | all + custom API |
| API access | read-only | read + write | read + write + webhooks | dedicated support |
| Onboarding | self-serve guides | email onboarding | guided onboarding (2 sessions) | named CSM + on-site option |
| Support | email, 24h | email + chat, 4h | priority + phone, 1h | 24/7 named channel |
| Data residency | EU (Portugal) | EU (Portugal) | EU (Portugal or Ireland) | any Talkguest region |
| Start with Solo | Start with Growth | Start with Business | Contact sales |
The bits you always end up asking about
First month included
The first month of the subscription plan you sign up on is included with onboarding. There is no charge for that month, no card required to start onboarding, and no auto-renewal trick — you review the setup at the end of the included month and choose whether to continue.
Annual billing discount
Twelve months paid up front is fifteen percent cheaper than month-to-month, on any plan. The discount applies to the base plan price only; usage-based line items such as extra WhatsApp sessions or channels above the plan cap remain metered. See annual vs monthly for the full comparison.
VAT and factura
Prices are exclusive of VAT. Portuguese customers pay VAT at the standard rate. Customers in other EU countries with a validated VAT number receive a reverse-charge factura. Customers outside the EU are billed without VAT. Facturas are issued through certified sequences on the first business day of each month.
What counts as a room
A room is any bookable inventory unit — a private room, an apartment, a dorm bed sold as a private, or a tent pitch in a glamping site. Dorm beds sold individually count as beds, not rooms; if you run a 40-bed hostel plus 10 private rooms, that is 50 units and fits under Growth. You can see your unit count at any point in the operations dashboard.
Extra WhatsApp sessions
A WhatsApp session is any 24-hour window during which a hotel and a guest exchange messages, following Meta's session definition. If you go over the plan cap in a month, extra sessions are billed at €0.04 each, invoiced at month end. Most Growth-plan properties never approach the cap; a busy 40-bed hostel typically uses 900 to 1,400 sessions per month.
Cancellation and downgrades
Monthly subscriptions can be cancelled at any time before the next billing cycle with no exit fee. Annual subscriptions can be cancelled at renewal. Downgrades take effect on the next billing cycle. See our refund and cancellation policy for the detail.
Not sure which plan fits?
Answer four questions in the ROI calculator and we will suggest the plan and the projected saving.